Learn more about common errors and how to address them
POAP uses conventional HTTP response codes to indicate the success or failure of an API request. Below are a few common errors.
Our libraries raise exceptions for many reasons, such as a failed transaction, invalid parameters, authentication errors, and network unavailability. We recommend writing code that gracefully handles all possible API exceptions.
The secret code is missing.
The total number of POAPs available to mint have been minted. There are no additional POAP mints available for the Secret Word or Website delivery method.
The Secret Word provided to mint this POAP is not valid. Please contact the issuer.
The secret code provided is invalid.
A bad request response has been received from Snapshot. Unknown parameter, please check the information you are sending, and review the documentation.
The editing window for this resource has expired. Events can only be edited within 30 days of the event start date.
The event timeframe has expired.
The request did not process and was malformed when editing an event.
The credentials provided to access are either incorrect or invalid. Please provide valid credentials to access the API. Credentials can be requested here.
Unauthorized user; you currently do not have authorization to access this. This is related to your auth token permissions. Permissions may vary based on what you are trying to access vs. the permission setup on your access level.
This could be because you don’t have headers or because you are using invalid or incorrect tokens. Please check to ensure you have included headers correctly and that you are using valid tokens.
User does not have authorization to access the resource. These are related to your auth token permissions. Permissions may vary based on what you are trying to access vs. the permission setup on your access level.
This is an internal server error, or mishandled response from The Graph service.
We did not find a Snapshot response. Unknown parameter, please check the information you are sending, and review the documentation.
The resource you are looking for can’t be found or is invalid. Unknown parameter, please check the information you are sending, and review the documentation.
The event ID provided doesn’t exist or is invalid. Please provide a valid event ID.
Internal service error, or mishandled response from Snapshot.
The API is down. If you receive this error, please send it to [email protected] so we can check this on our end. Our team needs to identify the root cause and troubleshoot.
Updated 6 months ago