Technical Support

Hello. I have received the email from the POAP team with the API Key. Once I enter the provided link, it leads me to a Doppler site with the message "This link has expired. Try sharing a new secret!" Also, on the right side of Doppler's web, there is a box to "share secret". We tried entering the passphrase anyways and it return the same passphrase. Does anybody know if this is a regular error, or if I need to get the API replacement? 

Hi all, i read the api documentation /redeem-request/ to get the petition id to track the status but i haven't seen the api to use this. May i miss something?

I am developing a personal webpage, and I hope to achieve the following: 1. I have created a new POAP (Proof of Attendance Protocol) on <https://drops.poap.xyz/> and would like to integrate it into my personal webpage through an API, providing a 'Claim' button. 2. My friends should be able to input their wallet address or ENS (Ethereum Name Service) on my personal webpage to claim the POAP successfully. 3. Users should be able to view the POAP in their wallet. Is there any relevant API or documentation available for me to implement this functionality?

Hi all. I followed instructions how to mint a poap with the normal flow, first I used the event(id)-qr-codes, but I got an empty array \[] as a response. Can someone tell me why is that happening? Thanks. Krisztian

Hello everyone. I am just starting to getting know poap api and firstly I would like to use the api on the frontend in order to claim some poap. The poap ID I have created is this: 141409 I have requested an api key and auth key as well ( there I am having a Client ID and a Client secret, not sure which one I would need to use ). When I would like to claim the poap with a secret word I am getting the following response: User is not authorized to access this resource with an explicit deny Can somebody help me out what I am doing wrong? Thank you. Regards, Krisztian

Through a link, I try to mint a POAP, but I get the following error: "Your are not authorized for minting The claim code for this POAP is XXXXXX Please save it and reach out to us to recive support" Please, is there an email or link to request support?

I saw that there was an overlapping eventId in Ethereum as well as for Gnosis. However the metadata which is there <https://api.poap.tech/metadata/275/1> Have the Ethereum POAPs been migrated to Gnosis? Are they independent? Does the metadata API return metadata for both?

Hey everyone - we're launching a new product @ <https://wonderverse.xyz> and we're launching on the 20th of June. As part of this launch allow users to add POAPs as rewards as their members complete quests. However currently when I follow the instructions in <https://documentation.poap.tech/docs/authentication> I get a 404 Not found with my correct ClientID and ClientSecret. Anyone have any clue how this can be fixed? Seems to be a recurring problem <https://documentation.poap.tech/discuss/6481e31117a8161481a3de80> Thanks for the help!

Similar to how we can fetch Start Date and End Date of a POAP, is it possible to fetch the expiryDate as well? <https://api.poap.tech/metadata/100/1> from the metadata?

When I am using the curl request form the docs (with my own credentials) curl --location --request POST --url '<https://auth.accounts.poap.xyz>' --header "Content-Type: application/json" -d '{"audience": "<https://api.poap.tech">, "grant_type": "client_credentials", "client_id": "$clientid", "client_secret": "$clientsecret"}' I get "Not found" as a response. I am also not sure what to use for "audience". Also, on a side note, are my client id and secrete supposed to be the same string? Any help would be greatly appreciated.