Technical Support

Ask a Question

Error whilst trying to retrieve Auth Token

Hello, When trying to retrieve my Auth Token using the curl command as per your email, I'm getting the following error: {"error":"access_denied","error_description":"Client is not authorized to access \"$client\". You need to create a \"client-grant\" associated to this API. See: https://auth0.com/docs/api/v2#!/Client_Grants/post_client_grants"}% Could you help urgently with this please? Many thanks Phil
ANSWERED

How to check if a claim link is already been claimed or not?

Hello, I have a project which dynamically retrieve POAP links inside a QR Code (only one). When the user scans the QrCode, it already redirects the user to its poap link claiming site. The thing i'm struggling on is this: If i have this link ->http://POAP.xyz/claim/example, how can i verify if "example" is already been minted? I cannot retrieve any kind of informations about address, email or something else, the only thing we know is the event information, because we'll create it. I was checking inside the APIs but i didn't find anything similar to what i need, what i was going to implement, is a scheduler that every X minutes will go validate the "example" and if it is not already minted it will be available again for scans. Thanks a lot Dario
ANSWERED

Secret word not found. 404

I created a test POAP with a secret claim word. I activate the POAP and am able to successfully claim it via iOS. However, when I try to claim it via the API (/website/claim POST) it returns 404 Secret Not Found. Anyone able to help?
ANSWERED

What is audience, client_id and client_secret in oauth/token to generate access token?

HI guys, I was trying to access qrcode based api. but it is asking for audience, client_id and client_secret in oauth/token to generate access token. What is this?

Generating an access token triggers an error when using it in Authorization Bearer.

I am testing an app locally and correctly generated the accessToken from the OAuth endpoint. I am following the docs to use this token to retrieve data. I get the following data in response to my request : { message: "'$myToken' not a valid key=value pair (missing equal-sign) in Authorization header: 'Bearer $myToken'" } Where I replaced my own access_token generated previously with $myToken in the message. Am I doing something wrong with the token ? The API endpoint I'm using is https://api.poap.tech. Thank you for your help,
ANSWERED

CORS error accessing POAP API

Hello, We are using POAP API for some time, and around last week we starting to get CORS errors: `Access to XMLHttpRequest at 'https://api.poap.xyz/actions/...' from origin ... has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.` Tried to switch to api.poap.tech, didn't help. Can't find anything in your documentation / help. Could you give a suggestion where to look for a solution?
ANSWERED

Need Authentication Tokens in addition to API Key

Hi there, Thank you once again for the API Key. We've begun preliminary development on our project and have realized that we need access to some private endpoints in order to issue POAPs, like the GET and POST to /actions/claim-qr endpoint. Therefore, in addition to the API Key that you've sent, we also need Authentication Tokens. Apologies that this was not requested initially. Thanks & looking forward to your reply. Let me know if there is anything else needed from our end.
ANSWERED

Are Auth Tokens and API keys sent in a single email?

Hello! I requested both API keys and Auth Tokens - are these sent in the same email or separate messages? Either way I'm still missing my Auth Tokens haha. Many thanks :-) Phil

Swagger/OpenAPI API description

👋 I'd like to generate client-side code for the POAP API. It's seems like readme.com supports both. Is there a .json or .yaml API description file I could download in order to do so. Thanks in advance. Mario

Voxels Feature

Hey all, how do I use the feature in the virtual world Voxels that distributes Poaps to attendees by allowing them to click on the feature? Is it possible to make a test run by creating a private poap? How do I make sure it is working? All i get is error messages.